Frequently Asked Questions

Here are some answers to the most common requests we receive here at Sanctuary Counseling. If you do not see what you are looking for, please feel free to contact us through our contact request form or by emailing  hello@sanctuarycounseling.com , and we will do our best to get back to you as quickly as possible.

Therapy Sessions

We care about our clients, and understand that the therapy process can vary by situation. Please call our offices or submit a contact request form, and we will help answer any additional questions you may have.

  • Your therapeutic journey will be unique, and there is no way to calculate how long therapy will take to achieve your goals. Those who come motivated and coming consistently to therapy see the best results.

    We will typically see adults for a minimum average of 9 to 9 months, but many people find it helpful to come for longer. For clients under the age of 18, the timeline can vary widely. We advise you to call us to ask for more information about the process and more about how we work with you.

  • Our session fees range from $125 to $160 for individual sessions, a bit more for couples and families. We also offer a variety of therapy groups that start at $55 per session.

    If you have insurance, we offer assistance with applying for your out-of-network benefits so that you can be reimbursed a portion of your session fee. We also offer a financial assistance program that can drastically reduce your session fee based on your income and other life circumstances.

  • At Sanctuary, we believe it is in your best interest to begin with weekly sessions. It is up to your therapist to decide if anything more or less is recommended on a situational basis.

Parents and Partners

For parents and partners with questions regarding a client, we find your involvement important in the therapy process, but also wish to respect essential privacy concerns. Please call us if you have any specific concerns involving your unique situation.

  • Sanctuary takes a systemic approach to therapy, which means we consider the entire family system. While we work with children, we also want to work with you to continue the benefits of therapy at home.

    You are welcome to communicate with your child’s therapist about any progress or concerns from home involving your child.

  • For anyone over the age of 18, we must speak with the individual seeking therapy at our center, even if this is a spouse, child, or loved one. If you have any specific concerns, please call your local office and discuss with our staff your situation.

    Parents or guardians must schedule any appointments for children under 18.

    Parents may schedule an appointment for children who are 18, but still attending high school. We do ask that you call and discuss this plan with us prior to your first appointment.

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Our Services

We want to ensure that you find the best fit for your needs. However, we want to provide transparency to help determine if we are the community and support you are looking for.

  • We are a psychotherapy counseling center. We do not prescribe medication, but we do have a referral list for those who may.

    We also do not offer therapy as part of legal proceedings (e.g., custody, divorce, accidents, disability). There are professionals with specific training in this area who are your best choice for these needs.

    We do not permit those who are registered offenders on the premises. We do not permit any weapons on the premises, regardless of a person’s permit/license status.

  • Individuals, couples, and families – from people deeply struggling to people looking to make changes – from age 5 to 105, we accept everyone. Our website contains a general list of concerns and issues we have experienced supporting through our therapy services.

    Sanctuary is a place of peace, safety, and healing for children and adults. We do not permit those who are registered offenders on the premises. We do not permit any weapons on the premises, regardless of a person’s permit/license status.

    If you have more specific questions relating to your situation, please call us at 610.385.3155 to ask for more information to see if our therapists are right for you. We’d be happy to help you.

  • For therapists and professional services that wish to connect with us, we welcome you to call or email us at hello@sanctuarycounseling.com to learn more about making client referrals. We welcome referrals, as we seek to provide meaningful care to best fit our clients’ needs.

    If you are an individual looking to make a connection with us, please fill out our contact request form.

For further questions or inquiries about your account, please call us at 610.385.3155 or email hello@sanctuarycounseling.com, and we will be in touch with you.